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At our online cake shop Birmingham, there are two simple ways to place your order:
1. Order from our website:
Browse through our collection of cake designs on our website. When you find a cake you like, you can easily place your order online. All our cakes can be personalised. Choose your favourite sponge flavour, fillings, jams, and spreads, change the colours, and add extras like toppers, balloons, candles, and a card.
2. Order a custom cake:
If you have a specific design in mind or found something you love online, simply send us a message through our WhatsApp chat. Share your ideas or pictures, and we’ll work with you to bring your vision to life. We’ll guide you step by step through placing your custom cake order using our dedicated page.
Whether it’s a classic design or something completely unique, we’re here to make your cake dreams come true at The Cravery, your trusted cake shop in Birmingham.
Yes, absolutely! At our online cake shop in Birmingham, all cakes can be personalised to suit your celebration.
You can choose your favourite fillings, jams, and spreads, change the colours, and add extras like toppers, balloons, candles, and a message card.
If you’d like to go a step further, such as adding photos, changing printed designs, swapping characters, or replacing flowers etc, just message our cake makers in Birmingham on WhatsApp. We’ll be happy to help make the cake exactly how you want it.
Yes, we can! If you’ve seen a cake you love on Instagram, TikTok, Pinterest, or anywhere else online, just send us a WhatsApp message with the picture or idea.
Our friendly team at The Cravery will work with you to recreate it or make a version that’s even better. We’ll guide you step by step using our custom cake order page.
From trendy styles to one-of-a-kind designs, we’re here to bring your vision to life at The Cravery, your go-to cake shop in Birmingham for creative, personalised cakes.
Yes, you can! If you’ve drawn your own cake design, we’d love to see it. However, we always recommend looking online, on Instagram, TikTok, or Pinterest for a similar style or picture, as it helps our team bring your idea to life more accurately.
Our experienced cake makers in Birmingham will work with you to match your vision using the closest available designs and guide you through the process on our custom cake order page.
At The Cravery, your trusted cake shop in Birmingham, we’re here to make your dream cake in the most creative and practical way.
You’re very welcome to plan ahead and book your cakes early for birthdays, anniversaries, or any special moment. We recommend placing your order as soon as you’ve fixed the date of your event, especially for custom designs.
At our cake shop in Birmingham, most cakes require at least 72 hours’ notice. But don’t worry if you’ve left it late, we also offer same-day and next-day cakes with simple, elegant designs.
Whatever the occasion, we’ve got you covered with beautifully made cakes right here in Birmingham.
If you’ve placed your order in advance, you’re more than welcome to request changes, just let us know at least 5 days before your delivery or collection date.
At our cake shop in Birmingham, we begin preparing printed designs and fondant decorations a few days ahead to make sure everything runs smoothly. Once those elements are made, we’re unable to make changes or cancel the order, as it involves time, cost, and preparation that’s already been done.
If you need to adjust something, just contact us as early as possible and our team at The Cravery, your trusted cake Birmingham makers, will do our best to help.
Yes, we do! If you’ve forgotten to order in advance, don’t worry, you can still enjoy a Cravery cake with a minimalistic design on the same day.
Simply place your order before 11:00 am, and your cake will be ready for collection between 2:30 pm and 3:00 pm from our Birmingham factory location.
At The Cravery, your local cake shop in Birmingham, we’re here to help make your last-minute celebrations just as special.
At The Cravery, your trusted cake shop in Birmingham, we specialise in round cakes, heart-shaped cakes, and number cakes. These are our main cake options, chosen to help us manage a high number of weekly orders efficiently and consistently.
We don’t currently offer square cakes or 3D sculpted cakes, as our focus is on delivering quality and creativity while keeping things running smoothly.
Alongside our main cakes, we also offer a range of fun extras like cupcakes, cakesicles, cake pops, and our popular cake pizza, perfect for making your celebration even more special and memorable.
At our cake shop in Birmingham, we offer cakes in 6-inch, 8-inch, and 10-inch sizes. Each size can be made with either 2 layers or 3 layers, depending on how many people you’re serving and the look you want.
We also make beautiful tiered cakes using these sizes up to three tiers. All tiered cakes come fully stacked and assembled, ready for your celebration.
Whether you’re after a small treat or a show-stopping centrepiece, The Cravery has the perfect cake Birmingham customers love.
Most of our cakes include a mix of edible and non-edible decorations. As a general rule, we use edible elements on the body of the cake, while the top and sides are often decorated with non-edible prints or artistic pieces.
Some designs are made entirely with edible decorations, but these require more time and detailed work, so the price will reflect the craftsmanship involved.
At The Cravery, your creative cake shop in Birmingham, we’ll always let you know what’s edible and what’s not, so there are no surprises when you cut into your cake Birmingham style!
Yes, absolutely! Every cake product on our website lets you choose your sponge flavour, cream filling, jam, and spread. So you can fully customise your cake just the way you like it.
At The Cravery, your local cake shop in Birmingham, we offer Vanilla, Chocolate, and Red Velvet as our main sponge options. Simply pick your favourites from the menu when placing your order, and we’ll take care of the rest.
It’s all part of making your perfect cake Birmingham style!
Unfortunately, we don’t currently offer eggless, vegan, or gluten-free cakes. As a busy cake shop in Birmingham, we process a large number of orders each week and have limited space in our factory.
We take dietary needs and food allergies very seriously, and we will only introduce these options once we can guarantee they meet our strict standards for quality, safety, and cross-contamination.
Your trust matters to us at The Cravery, and we’ll always be honest about what we can safely offer in your cake Birmingham experience.
Yes, we do! At The Cravery, we proudly supply cakes for a wide range of corporate events across Birmingham.
A large number of our orders come from business events at venues like ICC Birmingham and NEC Birmingham, as well as from leading high street brands. We’ve had the pleasure of working with companies like Amazon, Specsavers, Claire’s Accessories, Sky News, NHS, Robert Dyas, Heart Radio, and many more.
Whether it’s for a team meeting, product launch, or company celebration, our cake shop in Birmingham is trusted by brands big and small for beautifully crafted, reliable cake Birmingham service.
Yes, we can! At The Cravery, we regularly print edible logos and team photos on both cakes and cupcakes. It’s a popular choice for corporate events and celebrations.
We also offer printed designs on cake doughnuts and cakesicles, which many companies are now choosing as fun, modern alternatives. Small logos and images can be added to these too. They make great gifts or treats for staff and clients.
If you’re looking for creative branding with a sweet twist, our cake shop in Birmingham has just what you need.
We offer reliable cake delivery in Birmingham and Solihull, covering all B postcodes from B1 to B99. Whether you’re in Alcester, Tamworth, Halesowen, or Solihull, we’ve got you covered.
With just a few clicks, you can have a handcrafted cake delivered right to your doorstep, beautifully boxed and ready to impress.
At The Cravery, your trusted cake shop in Birmingham, we believe everyone in the B postcode area deserves a cake that’s made with care and delivered with love.
As part of our trusted cake delivery Birmingham service, deliveries are made anytime between 8:00 am and 8:00 pm.
You’ll receive a one-hour delivery window by email around 12 hours in advance, so you can plan your day with confidence. To keep things stress-free, we always recommend having your cake delivered the day before your event and storing it in the fridge.
If your time slot isn’t convenient, no problem, just message us on WhatsApp or call before 8:00 am, and we can arrange a collection instead.
At The Cravery, your reliable cake shop in Birmingham, we’re here to make your celebration simple and worry-free.
We’re sorry, but we can’t guarantee an exact delivery time. However, you’ll receive a one-hour delivery window by email around 12 hours before your scheduled delivery to help you plan ahead.
For extra peace of mind, we recommend using our cake delivery Birmingham service the day before your event and storing your cake in the fridge. That way, everything’s ready and waiting — no stress, no rush.
At The Cravery, your trusted cake shop in Birmingham, we want your celebration to be as smooth and joyful as possible.
We kindly ask that someone is available at home to receive your cake delivery in Birmingham, as cakes need to be refrigerated straight away.
While smaller items like cupcakes, pizza cakes, or cakesicles can be safely left with a neighbour, whole cakes cannot. If no one is available at the delivery address, the driver will return the cake to our factory for safe keeping.
You’ll be notified immediately and can choose one of the following options:
Arrange a redelivery for the next day (additional charges apply)
Collect the cake from our Birmingham factory the following morning between 9:00 and 9:30 am
Book a taxi or Uber to collect it on your behalf, and coordinate with us via WhatsApp during the collection time
At The Cravery, your trusted cake shop in Birmingham, we do everything we can to make sure your cake arrives safely and in perfect condition.
Yes, absolutely! We offer convenient cake collection options from our Birmingham factory, giving you flexibility to fit your schedule.
You can choose from two daily collection windows:
Any-day collections: 9:00 – 9:30 am (available 7 days a week)
Same-day collections: 2:00 – 2:30 pm (for orders placed before 11:00 am)
These short time slots help us maintain food safety and run our operations smoothly.
We also offer a Walsall collection point from our van, outside the main entrance of Hole In The Wall Curtains Ltd,
OFF Upper Rushall Street, Walsall, WS1 1QJ, available only on Wednesdays and Saturdays between 10:30 and 11:00 am.
At The Cravery, your dependable cake shop in Birmingham, we’re here to make cake collection as easy as delivery.
Yes, we do! You can now enjoy Cravery cakes delivered straight to your door through Uber Eats, Just Eat, and Deliveroo.
Simply search for Cravery Cakes on any of these apps, place your order, and let our trusted delivery partners bring your favourites right to you.
It’s another easy way to enjoy treats from your favourite cake shop in Birmingham, whenever and wherever you need them.
Yes, you can! We offer a convenient cake delivery Birmingham option using trusted taxi apps like Uber or Bolt.
Here’s how it works:
Book a courier ride through the app during the collection time, from 9:00 to 9:30 am, seven days a week.
Send us the driver and vehicle details via WhatsApp
We’ll safely hand over your cake and brief the driver for a smooth and careful journey
So far, every experience has been seamless, with kind and helpful drivers who are happy to be part of your special day. It’s a smart, stress-free option that saves you time and keeps your celebration on track.
At The Cravery, your reliable cake shop in Birmingham, we make cake collection easy, even if you can’t make it yourself.
You can reach us through WhatsApp or phone between:
Monday to Friday: 8:00 am – 8:00 pm
Saturday & Sunday: 8:00 am – 12:00 pm
We do our best to reply quickly, but please note that during busy baking hours, WhatsApp responses may take a little longer. That’s because we assign each customer to a dedicated baker through our WhatsApp API service — the same baker will support you from start to finish on your cake journey.
At The Cravery, your trusted cake shop in Birmingham, we believe in personalised service, even if there’s the occasional flour-dusted delay!
As a busy cake maker in Birmingham producing hundreds of cakes each week, we’re unable to offer face-to-face appointments unless there are special needs or accessibility requirements that make it necessary.
This approach helps us streamline production and maintain a safe, hygienic environment. For food safety reasons, our factory is a closed workspace and not open to visitors.
However, we do offer a daily collection window from 9:00 to 9:30 am, seven days a week, from our Birmingham factory.
At The Cravery, your trusted cake shop in Birmingham, this system helps us stay efficient while delivering the highest quality cakes to you.
Yes, we are! At The Cravery, your trusted cake shop in Birmingham, we offer a daily collection window from 9:00 to 9:30 am, seven days a week including weekends.
You can also reach us by WhatsApp or phone on Saturdays and Sundays between 8:00 am and 12:00 pm.
We usually operate as normal on most public holidays. However, during major celebrations like Christmas, Easter, or Eid, replies on WhatsApp may be slightly delayed while our bakers focus on celebrations.
We’re always here to help you celebrate even on special days!
We kindly ask that someone is available at home to receive your cake delivery in Birmingham, as cakes need to be refrigerated straight away.
While smaller items like cupcakes, pizza cakes, or cakesicles can be safely left with a neighbour, whole cakes cannot. If no one is available at the delivery address, the driver will return the cake to our factory for safe keeping.
You’ll be notified immediately and can choose one of the following options:
Arrange a redelivery for the next day (additional charges apply)
Collect the cake from our Birmingham factory the following morning between 9:00 and 9:30 am
Book a taxi or Uber to collect it on your behalf, and coordinate with us via WhatsApp during the collection time
At The Cravery, your trusted cake shop in Birmingham, we do everything we can to make sure your cake arrives safely and in perfect condition.
We accept all major debit and credit cards on our website, making it quick and easy to place your order.
You can also choose to pay using PayPal, or spread the cost with PayPal Pay in 3 or Klarna.
At The Cravery, your trusted cake shop in Birmingham, we offer flexible payment options to make your cake Birmingham experience as smooth as possible.
Yes, absolutely! At The Cravery, you can pay in full using PayPal at checkout, or spread the cost over time with PayPal Pay in 3 or Klarna.
We’ve made it easy and flexible to order from your favourite cake shop in Birmingham, so you can enjoy your cake Birmingham without the stress.
Yes, full payment is required at checkout, unless you choose to pay in 3 monthly instalments using PayPal or Klarna.
If you’d prefer to spread the cost of your cake, this is a great option to make things more manageable.
At The Cravery, your reliable cake shop in Birmingham, we aim to make ordering your perfect cake Birmingham easy and flexible.
No, as we use a standardised pricing system that fairly includes all the elements involved in making your cake from the sponge and fillings to decorations and toppers. Every cake on our website is priced using this same method.
When you bring us a custom design, our bakers follow the same process to calculate the price, so you’ll always get a clear and honest quote.
With The Cravery, your trusted cake shop in Birmingham, you’re in safe hands, no guesswork, no last-minute cancellations, just reliable and transparent pricing for your perfect cake Birmingham style.
Yes, we do! At The Cravery, our corporate cakes and cupcakes are already priced for bulk orders.
A 500-cupcake order is a regular request from companies, and our corporate product pages are set up so you can easily order up to 1,000 cupcakes directly from our website, no need to message us first.
If you’re planning to order more than 1,000 cupcakes, feel free to get in touch. We’ll be happy to explore possible discounts for large-scale orders.
As your go-to cake shop in Birmingham, we’re here to make every cake Birmingham order big or small, simple, fair, and stress-free.
Yes, you can, as long as you give us at least 5 days’ notice before your cake is due for delivery or collection. In this case, we’ll be happy to cancel your order and issue a full refund.
However, if there are less than 5 days to go, we’re unfortunately unable to cancel the order. This is because we start preparing prints and fondant decorations in advance, and once those steps begin, time and materials have already been committed.
At our busy cake shop in Birmingham, we always aim to work efficiently and keep everything running smoothly. That’s why we encourage early communication if you need to make any changes, just let us know in good time.
Our team at The Cravery, your trusted cake Birmingham makers, will always do their best to support you.
If you cancel your order at least 5 days in advance, you’ll receive a full refund — no strings attached.
However, if you order or cancel with less than 5 days’ notice, the order will not be eligible for a refund. That’s because all our cakes are made to order, just for you. We don’t resell or reuse cakes, as we have over 1,000 unique designs on our website. We start preparing prints and fondant decorations in advance, and once those steps begin, time and materials have already been committed.
If you’re unable to accept the cake, you’re welcome to gift it to someone else or donate it to a charity of your choice.
At The Cravery, your trusted cake shop in Birmingham, we put care into every cake Birmingham customers order — and we appreciate your understanding.
If there’s a problem with your cake, please contact us immediately upon receiving it so we can resolve the issue as quickly as possible. We may ask for photos to help us assess the situation.
Every order from The Cravery is custom-made to match your exact design and preferences, making each cake unique to your celebration. Because of this, our cakes are not eligible for return or cancellation under the Consumer Contracts Regulations 2013.
That said, we always want you to be happy with your order. Our team will carefully review the situation in line with our complaints policy, and we’ll do our best to find a fair solution.
At The Cravery, your trusted cake shop in Birmingham, we take pride in delivering quality and customer satisfaction is just as important as the cake itself.
Once you’ve received your cake, it must be kept in the fridge at a temperature below 5°C. Please place it on a flat surface, inside the box provided, and store it in the fridge until it’s time to serve.
Freezing is not recommended for our cakes or other products, as it can affect the taste, texture, and decoration.
Please note: we cannot accept responsibility for any melting or damage after the cake has left our care, especially if it’s exposed to warm environments or room temperature for long periods.
At The Cravery, your trusted cake shop in Birmingham, we take every step to make sure your cake Birmingham order leaves us in perfect condition and proper storage helps keep it that way.
All our cakes are freshly made to order, and when stored correctly, they will stay fresh for up to 5 days after delivery or collection.
To keep your cake at its best, store it in the fridge below 5°C and follow the cake care instructions provided with your order.
At The Cravery, your go-to cake shop in Birmingham, we want every cake Birmingham customers receive to taste as good on day five as it did on day one!
Yes, absolutely! At The Cravery, we provide a ‘Care for Cake’ leaflet with every order. It includes all the important details on how to look after your cake from the moment it arrives to the very last slice.
The instructions are usually sent along with your delivery timing email, so you’ll have plenty of time to read them before your cake arrives.
As your trusted cake shop in Birmingham, we want every cake Birmingham customer receives to stay fresh, look great, and taste amazing.
You can reach us by telephone or WhatsApp chat on +44 345 257 2527.
Our support hours are:
Monday to Friday: 8:00 am – 8:00 pm
Saturday & Sunday: 8:00 am – 12:00 pm
We do respond to WhatsApp messages outside these hours, but replies may be delayed during out of hours.
Our number is an 0345 line, charged at local rate and included in most mobile and landline call bundles.
For the quickest and smoothest support, we recommend using WhatsApp chat for all conversations, unless your enquiry is urgent.
At The Cravery, your reliable cake shop in Birmingham, we’re always here to help you get the perfect cake Birmingham experience.
Every customer receives a set of standard email updates that contain important and helpful information about your cake journey with us.
However, due to the high volume of orders we handle each week, we’re unable to provide individual updates or photos before delivery. We’ve trialled this in the past, but it simply isn’t manageable at our current scale. So as a policy, we no longer offer this service.
At The Cravery, your trusted cake shop in Birmingham, we focus all our energy on making sure your cake Birmingham order is delivered fresh, beautiful, and right on time.
Yes, we do offer support after delivery but with a few important guidelines.
We provide hand delivery across all Birmingham B postcodes, and our drivers are trained to deliver your cake safely and in perfect condition. Once the cake has been delivered and accepted, we cannot be held responsible for any damage caused after delivery, as we no longer have control over storage or handling.
Please note: we do not offer setup services at venues, so it’s your responsibility to arrange for the cake to be properly displayed.
If you’re not happy with anything at the time of delivery, please contact us within the hour. We may request photos via WhatsApp, and your case will be reviewed by our team of bakers. We follow a fair, internal review process, and will go with the most customer-supportive decision based on the expert opinion.
We also have a clear complaints policy in place to protect your rights and ensure any dissatisfaction is handled fairly.
At The Cravery, your trusted cake shop in Birmingham, we’re committed to making sure every cake Birmingham customer receives meets the highest standards even after delivery.
Yes, we do! At The Cravery, we reward our amazing customers through our popular Cravery Coins loyalty programme — because every cake Birmingham moment deserves something extra.
Earn 3 Cravery Coins for every £1 you spend in our online shop
Get 50 bonus Coins on your first cake order
Tell us your birthday and receive 100 Coins in your birthday month
Share 15% off with friends and family
Earn 500 Cravery Coins for every successful referral
Redeem a free cake when you reach five referrals!
Terms apply, but it’s super simple and a great way to get rewarded just for loving cake.
Join today and start earning from your favourite cake shop in Birmingham!
Cravery Coins are our way of saying thank you for choosing The Cravery, your favourite cake shop in Birmingham.
Here’s how you earn and use them:
Earn 3 Coins for every £1 you spend in our online shop
Get 50 bonus Coins on your first cake order
Receive 100 Coins in your birthday month when you share your date with us
500 Coins = £5 off your next order
1,000 Coins = £10 off
The more you cake, the more you save! It’s that simple with our cake Birmingham rewards programme.
Yes, we sure do! Join our “Be a Cake Champion” Referral Programme and get rewarded for sharing the cake love.
Share 15% off with your friends and family
Earn 500 Cravery Coins for every successful referral
Get a free cake when you reach five referrals!
It’s a fun and easy way to save while helping others discover Birmingham’s favourite cake shop Birmingham. Start saving today with The Cravery, your go-to cake shop in Birmingham!
Yes, we do offer seasonal discounts and special offers but they’re only shared via email.
Since offers change throughout the year and may vary by cake, the best way to stay updated is to join our cake community. Sign up to “Stay in the Know” and be the first to hear about:
Seasonal promotions
Limited-time discounts
Our Cake of the Week highlights
Don’t miss out, sign up today and enjoy exclusive perks from your favourite cake shop in Birmingham!
Yes, we’re actively looking to expand and are welcoming experienced cake makers and passionate cake enthusiasts from the Midlands and beyond to join The Cravery family.
If you dream of running your own cake business, gaining financial freedom, and doing what you love, this could be the perfect opportunity.
Have a clean legal and financial record
Be able to own or lease a delivery vehicle in line with the brand.
Be willing to train and follow our proven systems
Have investment capital (varies by location)
Possess basic business and people skills
To take the first step, please email us with your details and social media profiles. We’d love to hear from passionate individuals ready to grow with Birmingham’s trusted cake shop and take the cake Birmingham experience nationwide.
At present, we do not supply cakes for resellers. This decision is in place to protect the quality and consistency of The Cravery brand.
As a trusted cake shop in Birmingham, every cake Birmingham customers receive is made fresh, to order, and with care and we want to ensure that standard is upheld in every single order.
No, we don’t currently supply cake supplies, toppers, or edible prints.
As a busy cake shop in Birmingham handling a high volume of custom orders each week, our focus is on creating and delivering handcrafted cakes not selling supplies separately.
At The Cravery, we put all our energy into making your perfect cake Birmingham style, fresh and ready to impress.
Become a member and unlock a world of benefits and surprises.
